Frequently Asked Questions

Why did you create this tool?

We have seen many of our instagram friends lose their accounts thanks to those follow/unfollow mobile applications. So with a little bit of work, we created this tool as a safe way to determine who is not following you back.

Why do I need to buy a coupon?

Hosting and maintaining this application costs money so we need to charge a nominal fee for this service. Trust us, we are not getting rich off this.

How do I keep my Instagram account safe?

We recommend that you do the following to keep your account safe:

• NEVER give your account credentials (username and password) to anyone.
• Enable two-factor authentication.
• NEVER use an follow/unfollow app.
• Want to know who is not following you back? Use whohasunfollowedme

I am unfollowing accounts but when I refresh, they are showing as followed again?

Instagram limits the amount of transactions that can occur against an account in a undefined amount of time based on a number of factors including account size. If does this to crack down on bots/fake accounts that have become a problem.

Try to unfollow accounts in small batches (e.g. 3 to 5 at a time). Take a break and during that time, like and comments on posts so Instagram knows you are a legitimate account.

Whoops! I ran into a problem. Now what?

We will do our best to provide assistance with failed transactions where possible. Send us a note and we will do our best to help.